VitaFix Appliance Repair

Privacy Policy

Effective date: September 26, 2026

Information We Collect

When you contact VitaFix Appliance Repair through this website, by phone, text, or email, we may collect your name, phone number, email address, city or service address, appliance details, and any message you choose to send.

How We Use Information

We use the information you provide to respond to your request, schedule service, discuss appliance repair needs, provide customer support, and keep basic records related to service inquiries.

Campaign Information

When you arrive through a campaign link, we may keep its campaign parameters in your browser’s session storage and include them with your service request to understand how you found us. We do not add the contact details you enter in the form to these campaign parameters.

Technical Data and Tracking

We use IP addresses to limit repeated form submissions and prevent spam. The rate limiter stores a hashed IP identifier and submission timestamps. Our hosting provider may also process access and error logs, including IP addresses, browser information and requested pages, to operate and secure the website.

Website Analytics

When enabled, we use Google Analytics to understand visits, traffic sources, service requests and clicks on Call and Text links. Google processes usage and device information and may use analytics cookies. We do not send the names, phone numbers, email addresses or appliance descriptions entered in our form to Google Analytics. Advertising personalization and Google Signals are disabled in our website configuration. We do not use this integration for remarketing. You can turn analytics off below. We also keep it off when your browser sends Do Not Track or Global Privacy Control. Essential request processing and spam prevention continue to work.

Lead Form, Email, and Notifications

Website form submissions may be sent to VitaFix Appliance Repair by email and private Telegram notification so we can respond faster. Do not submit sensitive information such as payment card numbers, passwords, or private account credentials through the form.

Sharing Information

We do not sell your personal information. We use hosting, email and messaging providers, including Telegram, to operate the website and deliver service inquiries, and Google to provide website analytics when enabled. These providers process information as part of providing their services. We may also disclose information when required by law or to protect our rights and business operations.

Third-Party Links

This website may link to third-party websites such as Google, Yelp, Instagram, or other external services. Those websites have their own privacy practices, and VitaFix Appliance Repair is not responsible for their content or policies.

Data Security

We use reasonable efforts to protect information submitted to us, but no method of online transmission or storage is completely secure.

Data Retention

Service inquiries may remain in our email and Telegram records. We keep inquiry and service records for responding to requests, providing service, maintaining business records and meeting legal obligations. Retention depends on the purpose of the record and applicable legal requirements. You can request deletion using the contact details below; some records may need to be retained for business or legal reasons.

Your Choices

You may contact us to request that we update or delete contact information you previously provided, subject to any records we need to keep for legitimate business or legal reasons.

Changes to This Policy

We will post updates on this page and update the effective date above. We will describe material changes here. The September 26, 2026 update clarifies campaign data, spam-prevention data, service providers and retention, and adds Google Analytics measurement and browser privacy choices.

Contact

If you have questions about this Privacy Policy, contact VitaFix Appliance Repair at vitafixrepair@gmail.com or (415) 849-6057.